Production and Operations Management ( Credit 3 )
This course has been designed to impart the graduates with the basic concepts and applications of a productive system and various decisions required to be taken in the field of production and operations management so as to produce competent graduates to meet the professional requirements of today’s dynamic business environment.
Unit 1: Production and Operations Management and Competitiveness
Introduction to production and operations management, operations management as one of the key business functions, manufacturing and service environment, operations strategy and competitiveness, productivity management.
Unit 2: Product Design and Process Selection
Manufacturing environment: product design process, process selection; service environment: designing service organizations, waiting line management.
Unit 3: Production and Operations Design
Facility location: factors affecting location selection, location selection methods; Facility layout: types of layout, assembly line balancing; Strategic capacity planning: capacity planning in manufacturing vs. service, using decision tree to evaluate capacity alternatives; Supply chain management: managing supply, make or buy, supplier relations
Unit 4: Production Planning and Control
Forecasting: demand management, qualitative forecasting techniques, time series analysis, causal forecasting; Aggregate production planning: aggregate planning techniques, yield management; Inventory management: purposes of inventory, inventory costs, inventory management models; Material requirements planning: dependent demand management, lot sizing techniques; Just-in-time: concept and waste reduction, JIT in service; Operations scheduling: priority rules and techniques, personnel scheduling.
Unit 5: Total Quality Management
Meaning and importance of TQ concept, costs of quality; Statistical quality control: statistical process control, acceptance sampling; Quality management systems: ISO 9000 series.
Chase, Jacobs and Aquilano. Operations Management for Competitive Advantage. (10th ed.). Tata McGraw-Hill: New Delhi.
Krajewski, L. J., & Ritzman, L. P. (xxxx). Operations Management: Strategy and Analysis. (6th ed.) Pearson Education: New Delhi.